Return/Refund Policy

Under this policy, you may request a return/refund within the protection period if your item doesn't arrive, arrives damaged or defective, or not as described, or not satisfied.

How long do I have to make a return/refund if the item arrived damaged/defective/not as described/not satisfied due to personal reason?

Usually, it lasts 15 days from the moment you confirm receipt of your item. However the after-sales protection period also varied in different countries like below: